One platform that runs
the shop and the phones.
Dana answers your calls, TradeBrain runs the back office, and the intelligence layer shows you how your shop stacks up. You keep your number.
The front line.
Dana is the first voice your customer hears.
- 01Calls forward to Dana
You keep your number. We add a forward so anything you don't pick up rings through to Dana — or send 100% of calls if you'd rather never touch the phone again.
- 02She answers like she works there
Dana picks up under two rings, greets the caller with your business name, and runs through a script tuned to your trade.
- 03She qualifies and triages
Emergency? Big estimate? Tire-kicker? Dana asks the right questions, captures the details, and prioritizes the call accordingly.
- 04She books the job
Dana checks your live calendar, offers windows, confirms with the customer, and drops the appointment straight onto your schedule.
- 05You get the handoff
A text and email summary lands the moment the call ends — caller, address, job type, urgency, transcript. You walk in already up to speed.
- 06She follows up
On Growth and above, Dana texts no-shows, requests reviews after the job, and runs reactivation on cold customers.
Inside TradeBrain.
Everything from the call to the closed job, in one place.
A single dashboard for what's happening across the shop today.
Book and manage jobs on a calendar built for field work.
Every customer, their history, and their jobs in one record.
Messages and call activity in one shared, real-time view.
See how your shop compares.
Most shops have no way to know if their numbers are good. TradeBrain is built to change that.
As shops join, the platform turns activity across many businesses into benchmarks, so you can see how you compare to similar shops and what the best operators do differently.